What Information We Collect and Why
We collect the information you provide when you register — your name, email address, date of birth and contact number. When you make a deposit or withdrawal through DANA, OVO or GoPay, we record the transaction reference and wallet identifier needed to process and verify that
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payment. We do not store your full wallet PIN or password at any point. We also collect device and session data — your browser type, IP address and login timestamps — to protect your account from unauthorised access. If you contact our support team, that conversation
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history is retained so we can follow up properly. We use this data to run your account, process payments, verify identity where required, and deliver support. We do not sell your personal data to third parties. Sharing with partners only happens where it is necessary to
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process your payment or meet legal obligations applicable in the regions where we operate. Access to our platform depends on local law and is available only where local regulations permit. Your data is held on secured servers and access inside our team is limited to staff
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with a direct operational need.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.