Reference

Terms That Govern Your mp01881 Account

These terms set out what you agree to when you open and use your mp01881 account — from how deposits via DANA, OVO, and GoPay are handled to how withdrawals are verified. Access is available where local law in Indonesia permits.

Account EligibilityPayment RulesWithdrawal ProcessAccount SecurityDispute Handling
mp01881 Terms That Govern Your mp01881 Account
HOW WE OPERATE

How We Handle Your Account and Data

We keep your account data and transaction history secure using encrypted connections across all sessions, whether you access mp01881 on mobile or desktop. Here is what that means in practice for your account.

Data Retention

We retain your account records and transaction history for as long as your account is active and for a period after closure as required by applicable law. You can request a summary of your data by contacting support.

Account Security

Each login session is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze your account and reset credentials.

Cookies and Tracking

We use session cookies to keep you logged in across your browser and app. Analytics cookies help us understand how the platform is used. You can manage cookie preferences in your browser settings at any time.

Requesting Changes

To update your registered details — email, phone number, or linked wallet — submit a request through live chat or email support with your account ID. Changes to payment details require identity verification before they take effect.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles policy questions directly. For payment disputes involving DANA, OVO, or GoPay, include your transaction reference when you write in so we can trace it faster.

Live Chat Open the chat widget from any page on mp01881 to reach the support team. Policy and account questions are handled in the same queue — no separate line needed.
Email Support Send detailed terms or account queries to our support email. Include your registered account ID and a clear description of the issue so we can respond without back-and-forth.
Account Help Centre The Help Centre inside your account dashboard covers common terms questions — payment rules, withdrawal conditions, and account suspension procedures — with step-by-step answers.

Common Questions About These Terms

These are the questions we hear most often about how the terms apply to real account situations — from payment rules to data requests.

Yes. All deposits via DANA, OVO, or GoPay are subject to these terms alongside the rules of each payment service. Keep your transaction reference in case a dispute needs to be traced.

We can update the terms at any time and will notify you via your registered contact details. Continuing to use your account after the update is posted means you accept the new version.

We retain your records for a period after closure as required by applicable law. Contact support to request a copy of your data or to ask about the specific retention period for your account.

Raise the dispute with our support team first — via live chat or email — and include your account ID and transaction reference. We aim to respond and investigate before any escalation to a payment provider.

No. Your account is personal and non-transferable. Allowing someone else to use it breaches these terms and may result in suspension. Each person must open their own account.

Yes. Access depends on local law and is available only in eligible regions. Players in Jakarta and Surabaya should confirm that access is permitted under local law before using the platform.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.